or 3 a.m., the music is just over baring and WAY too loud. It doesn't matter if you are in the casino at 3 p.m. That being said, the thing that I absolutely HATE about it is the constant blaring of the music. The casino is clean, they have a huge variety of slots, the employees are extremely friendly, and the hotel is AMAZING! I really get that 'Vegas' feel while here, and the rewards are generous. I drive an hour and a half to Firekeepers as opposed to gambling here in my own home town. So if you are a NON-SMOKER PLEASE BEWARE. I just want our money back, plus, this is such an inconvenience. They would have to do a hell of a lot to get us to come back.

We have stayed at several hotels-casinos & have NEVER been treated so poorly in trying to resolve a problem. Then just try & get someone to resolve this NOPE just the run a round. So imagine our surprise when we was charged for a $250.00 cleaning fee for smoking in our room when neither one of us smoked ever. We had a great night sleep, woke up, I made coffee, my husband took a shower put on his cologne & I showered & sprayed cologne on our clothes from the night before to get the smoke smell out of them. My husband & I went to dinner, gambled a bit, went over to Four Winds Hartford for a while then back to Firekeepers. On Jwe stayed at the hotel had a nice room just like in the past, things were great. Overall, it was a disappointing experience.I have stayed at this hotel several times with my husband & never had a problem till this last time. So, we walked out with 84 cents and a feeling like we'd been taken and smoked out. Poor ventilation throughout makes walking through the area from the parking lot mean you get to endure the smoke anyhow. And the area isn't separated at all from the other smokers area, so it still smells in some places and smokers come in and stench up the area because their clothing reeks of smoke too.

They advertise 2900 slot machines, but if you don't want to be around the smell, this is your only option. We found a server who directed us to a small corner in the back of the casino with less than a hundred machines in the non-separated area for non-smokers.

We arrived at the casino and were swamped with the stench of cigarette smoke. It wouldn't have been so bad if it would have lasted longer, but maybe it's good that it didn't. I'm from out of town and thought after having played slots with my wife in Manitoba, that we'd give a local casino a go.Well, that was a mistake! We played 4 different machines and quickly lost 20 bucks at each.

Firekeepers casino smoking